Technical Support

  • Clearing Cache in Chrome

    How do I clear my cache in Chrome? How To: Open your Chrome browser on your computer Hold down "Ctrl" then type the letter "H" which will open your history In the left column select the link "Clear browsing data" Choose which data to clear then click the button "Clear data" Return...
  • Clearing Cache in Firefox

    How do I clear the cache in Firefox? How To: Open the menu in the top right corner in Firefox Select the "History" link Select "Clear recent history" Select a time range then click the button "Clear now" Return to NRSNG (http://www.nrsng.com) Return to the Help Center (https://nrs...
  • Report an Issue

    How do I report an issue within the system? Thanks for the question, if there is every any issue in the system here is the best way to contact us: Just message us via the chat bubble on our site. However, if it is more convenient for you, you can also FB message us or email us at cont...
  • SIMCLEX Error

    The SIMCLEX test that I just took didn't work as reported. SIMCLEX™ must be taken in one sitting. If the test is open and left for over 30 minutes it could time out causing your results to be lost. If a SIMCLEX™ test times out the following could occur: Timer malfunction The exam may ...